Términos y condiciones - Normas de cancelación y cambio de reservas en Nordic Discovery
I order to avoid confusions and misunderstandings the booking rules are clearly stated as follow:
Rescheduling rules
Changing date is possible 30 days before the first day of the booking without charges. Changing date is possible between 29 and 15 days before the first day of the booking to the charge of 5% of the total booking. Changing date is possible between 14 and 7 days before the first day of the booking to the charge of 10% of the total booking. Changing date is possible between 6 and 3 days before the first day of the booking to the charge of 15% of the total booking.
Special rescheduling rules in case of an extension of the restricted area for swine fever
If the planned booking can't be accomplished due to extended restrictions decided by the Swedish Agricultural Department or other authorities, the booking will be rescheduled to another date without extra charge. Swine fever is an illness among wild boars which can't be spread to humans but the disease can be spread by humans to other wild boars and domestic pigs if they visiting an infected area. In order to limit the disease, one area in Sweden is at the moment closed for visitors. Nordic Discovery's location and Nordic Discovery's activities are not located in the restricted area.
Cancellation policy
A cancellation fee of 10% will be charged if the booking is cancelled between 365 and 15 days before the first day of the booking. A cancellation fee of 50% will be charged if the booking is cancelled between 14 and 8 days before the first day of the booking. A cancellation fee of 100% is charged if the booking is cancelled 7 days or less before the first day of the booking.
Cancellation insurance
Only if you select Enhanced Refund Terms on checkout, which is an additional 8% of the bookings total value. If you cannot attend your booking, you can apply for a refund (with reference to the insurance company's terms and conditions). If you select the insurance and if you cancel your booking all issues are between you and the insurance company and Nordic Discovery don't have anything to do with the process. If you choose the insurance, Nordic Discovery's rescheduling rules and cancellation policies are no longer valid. The insurance applies on cancellations of the whole booking and not on parts of the booking.